State Farm® Insurance Agent Risha Sanders

"This office exceeded my expectations. Risha and her staff were welcoming, patient, and extremely helpful. It’s clear they care about their clients and go the extra mile to make sure everything is handled smoothly. They took the time to answer my questions and made sure I understood my options. I truly felt taken care of. I wouldn’t hesitate to recommend them."

"Risha and her excellent staff have always done a great job helping me navigate the ever changing insurance market. So grateful for their kind customer service and attention to detail."

"Here is to the personnel at Risha Sanders State Farm office. Every appointment or phone call made has been met with skill, courtesy, and grace. Good job through the years of helping me."

"Risha's office has always gone out of their way to promptly respond to my questions and to take care of any of my needs concerning insurance."

"Works very well with customers.
Hannah made the process so easy when i needed to add home owners insurance ."

"I am doordash driver I delivered food and ask for a quote and they saved me 100 on my car insurance"

"I've been with State farm since 2010 and Risha and her team have helped me out along the way. Kennedy actually went above and beyond for me last month. She took her time to find that right policy to fit for me. I love the personal experience I get whenever I call the office. They are great!!!!"

"Had towing coverage for my truck and took the paid receipt to Risha’s office expecting to file a claim and wait for a check to be mailed. They cut a check while I was there…took only 10 minutes. Outstanding!!!"

"Risha’s office is always quick and helpful! Today I spoke to Hannah and she was awesome!! 🤩 I have never had a bad experience. If you want an awesome insurance agent, call Risha!!!!"

"Very professional, helpful and prompt. Helped to save us on our policy."

"She saved me $150 a month. So nice and helpful. I'm very satisfied with this company."

"Jill was very personable and helpful. My car insurance is the lowest it has ever been! Very pleased with State Farm"

"It was very comfortable, had a great experience!"

"This was a very quick and easy process, they definitely blew the other insurance companies out of the water with their service and rates."

"All around an easy process. I Highly recommend them!"

"I spoke with Jill about changing my house and car insurance she was very informative about everything I asked her very glad I went with State Farm"

"Everyone is nice and very helpful. Always really to help with our insurance needs. They get the job done and I would recommend them to family and friends."

"You will not regret going with Brian Tilbrook’s office instead!

We had a terrible experience with this office. After a mess of a claim earlier this year, we tried to leave State Farm completely. When we went through our claim, we were falsely urged by Risha to file a second claim on our insurance even though the body shop was 100% liable for the total loss portion of the claim. We have been told by a lot of people that our lender and us should’ve both gotten paid for the vehicle. Due to having 2 claims in a month, we are struggling to find insurance at a decent rate anywhere else.
When we tried to get this office to rectify the situation with a letter of experience, they stalled the process for 3 weeks and the initial quote to switch was expired. At that point we started trying to switch agents at the very least. After paying for insurance on a total loss vehicle for 3 months after the claim, they credited us on our bill and they assured us we had a $0 balance for that month due to the credit. Then, when we attempted to switch our policy to the new agent, we were informed that they had cancelled insurance coverage instead of transferring it for my suburban. Her office claims it was cancelled for non payment, yet we did not receive any notification that we owed any money. Instead they just allowed the application to expire and left us driving around with no insurance.
They messed up so bad it took my new agent a full 2 days to fix it, and because of this offices stupidity or negligence, our insurance policy will not be completely fixed for a month give or take. Megan and Kendall are terrible to work with especially if you have any claim issues, and Risha is never available. If you have to file a claim, she will not do anything to help you."

"Issued a binder and insurance cards for a vehicle I bought, now they claim I’ve never added the vehicle. Even tho I have the paperwork they still deny. I’ve been fighting constantly with this office since march and have had nothing but problems. Switched to a different State Farm agent and once I get out of this mess I was drug into, I will be saving almost 100$ with same company, different agent. FAKE INSURANCE CARDS AND BINDERS"

"Risha and her staff are very knowledgeable, kind, and courteous. They seem to understand my concerns intuitively. And they are accessible, and very responsive to my questions and concerns. Risha's agency is an excellent choice for all of my insurance needs."

"Customer service second to none, affordable insurance, painless process. Customer for life"

"Risha and Jill were both very nice and helpful. They gathered information quickly and gave me a favorable quote on Auto, travel trailer , and renter’s insurance. I am a very happy customer."

"I came across Risha Sanders by looking for a cheaper alternative to my current auto, and I couldn't be more satisfied with the results of switching. The pricing is much better, and the customer service provided by Risha Sanders and her office is phenomenal. Extremely professional and very helpful team. I'm thankful to have State Farm and Risha Sanders in my corner."

"“I use Risha Sanders State Farm in Abilene for both my personal and commercial insurance, and I couldn’t be happier with the service. Risha and her team are professional, knowledgeable, and always quick to help whenever I have a question or need support. They take the time to explain coverage clearly and make sure I have the right protection for my home, vehicles, and business. You will often see Risha at events in town and giving back to the community and being a part. She is more than an insurance office, she serves Abilene."

"They are always helpful , courtesy and very professional. Text and phone calls to Jill are always responded to in a timely manner!"